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Fair Credit Reporting Act
Disputing My Report
General Questions
Employer Support
Compliance
Using ScoutLogic
Types of Checks
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Help Center
Employer Support
Candidate Support
Fair Credit Reporting Act
Disputing My Report
General Questions
Employer Support
Compliance
Using ScoutLogic
Types of Checks
Billing Support
Employer Support
Click here if you are an employer and have a question about our services!
Compliance
What Are Ban-The-Box Laws? What Employers Need To Know
Why is consent required before running a background check?
What is the consent form and how do I fill it out?
If I need to run a background check on one of my current employees, do I need a new consent form each time?
Can I pay to look further back into a candidate's criminal history? What if the position is a high-paying, executive role?
Do you follow Ban-the-Box laws?
What forms do you provide to the candidate when they are filling out their information and giving consent?
How do I know that you are being compliant and I am not going to get in trouble for a report I run on a candidate?
Do I have to let the candidate know I am running the report?
How long are you allowed to report bankruptcies?
Can I just tell you that I received the candidate's consent without submitting a form?
Do you offer adverse action? If so, what is the process?
Fair Credit Reporting Act: Disclosure & Candidate Authorization
Adverse Action
Ban-The-Box Laws
Equal Employment Opportunity Commission
Why do you give candidates copies of the reports I order?
Where do Ban-The-Box Laws Apply?
What is Ban-The-Box?
Fair Credit Reporting Act - The Basics
How long does a dispute take?
How do I obtain my employee's consent using ScoutLogic?
What forms do you provide to the candidate when they are filling out their information and giving consent?
How do I know that you are being compliant and I am not going to get in trouble for a report I run on a candidate?
Do I have to let the candidate know I am running the report?
Can I just tell you that I received the candidate's consent without submitting a form?
Do you offer adverse action? If so, what is the process?
See more
Using ScoutLogic
How often are candidates reminded to provide their information so the background check can start running?
Where do I go to leave feedback?
I’m getting an OOPS error. How can I fix it?
How can I update my company name or address?
When the report is finished, can I download or print it?
How am I notified that my report is finished?
Can I order multiple background checks at once, or do I need to order them one one at a time?
See more
Types of Checks
Federal Civil Records Search
Civil Court Search
Healthcare Sanctions
Drug Screening
Employment Credit Report
Motor Vehicle Records Check
International Education Verification
International Employer Verification
Professional License Verification
Education Verification
Employer Verification
International Criminal Records Search
Domestic Watch List Search
Global Watch List Search
Sex Offender List Search
County Criminal Court Search
Statewide Criminal Records Search
Federal Criminal Records Search
Nationwide Criminal Databases Search
Social Security Number (SSN) Trace Searches
See more
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