When you receive your copy of your background check, the first thing you’ll want to do is look it over carefully. In the event you do find incorrect information on your check, you have the right to dispute that information with the background check company that provided the results. You might have to call or write the company that performed the background check to start the dispute process. ScoutLogic will investigate your dispute and let you know the outcome within 30 days as the law requires - typically sooner. If we find that the information is not correct, we will fix it and give you and the employer a copy of the updated background check. You should file a dispute as soon as you spot a mistake so that the employer who ran the report is aware of inaccuracies that may affect their decision to hire you.